BALANCED HEALTH MEDICAL CENTER
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
EFFECTIVE DATE: June 18, 2026
1. OUR PLEDGE REGARDING YOUR PROTECTED HEALTH INFORMATION (PHI) (UPDATED)
Balanced Health Medical Center, PLLC (the “Clinic”) and the Qualiphy multi-state network operate as the provider entity, while Balancing Health Medical Center, LLC acts as the Business Associate (MSO). All clinical data is strictly protected, with patient metrics and PHI managed securely for telehealth services in accordance with HIPAA standards.
2. HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION (UPDATED)
Your PHI is used for core, authorized purposes, including treating patients via the Qualiphy network, processing billing through secure MSO channels, and managing care using the encrypted OptiMantra EHR.
3. USES AND DISCLOSURES THAT REQUIRE YOUR EXPLICIT AUTHORIZATION
- Marketing & Social Media Restrictions: We strictly protect your healthcare privacy. We do not sell, rent, or disclose your medical information, PHI, or clinical intake records to third-party social media advertisers (including Meta/Facebook or Google) for marketing purposes. While our website utilizes tracking technologies to measure basic, non-medical consumer traffic, no patient treatment records, prescription details, or clinical communication logs are ever linked to these systems.
- Highly Sensitive Health Records: Uses and disclosures of your PHI for purposes outside of routine treatment, payment, or healthcare operations will be executed only with your explicit, signed written authorization, which you may revoke in writing at any time.
- SMS Consent & Consumer Information Privacy: We honor your data privacy above all else. Balancing Health Medical Center does not share, rent, lease, or sell mobile phone numbers, opt-in consent data, or SMS consumer information to any third parties, affiliates, or partners for marketing, advertising, or promotional purposes. All text messaging communications are used strictly for direct patient care, coordination, and practice continuity.
4. YOUR INDIVIDUAL RIGHTS REGARDING YOUR PHI
Under federal law, you possess the following rights regarding the medical information we maintain about you:
- Right to Inspect and Copy: You have the right to inspect and obtain an electronic or physical copy of your medical and billing records. All records can be requested securely through your patient EHR portal.
- Right to Request Restrictions: You have the right to request a restriction or limitation on the PHI we use or disclose about you for treatment, payment, or healthcare operations. While we will carefully consider all requests, we are not legally required to agree to restrictions that interfere with necessary patient care or mandatory legal compliance.
- Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a specific way or at a specific location (for example, via a specific personal email or texting number).
- Right to Amend: If you feel that the medical records or health information we maintain about you is incorrect or incomplete, you have the right to request an amendment for as long as the data is kept by our practice.
- Right to an Accounting of Disclosures: You have the right to request a customized list tracking certain external disclosures we have made of your PHI for purposes other than routine treatment, payment, and operations.
5. PRIVACY BREACH NOTIFICATION
In the highly unlikely event of an unauthorized security breach, data leak, or systemic failure that compromises the privacy or security of your unencrypted Protected Health Information, we are legally mandated under the HIPAA Breach Notification Rule to notify you directly via written or electronic communication without unreasonable delay, and no later than 60 days following the discovery of the breach.
6. CHANGES TO THIS NOTICE
We reserve the right to change, modify, or update this Notice of Privacy Practices at any time to reflect evolving regulatory frameworks or internal business operational adjustments. We reserve the right to make the revised notice effective for medical information we already have about you, as well as any information we receive in the future. The current version of this notice will always be posted visibly in our website footer infrastructure.
7. COMPLAINTS AND CONTACT INFORMATION
If you believe your privacy rights have been violated, or if you wish to file a formal request regarding your individual data rights, you may contact our Practice Administrator directly at:
Balanced Health Medical Center
ATTN: Privacy Compliance Officer
Email: ktyson_81@hotmail.com
Address: 1000 N 44th st Suite 1018, Phoenix, AZ 85008
You may also file a formal, non-punitive complaint with the Secretary of the U.S. Department of Health and Human Services (HHS) Office for Civil Rights. You will not be penalized, retaliated against, or treated differently for filing a complaint.
